TIPSY SUPPORT
Quick checks before you contact us.
Choose what you’re experiencing for a step-by-step check. You can also contact us directly below.
- One side is quieter or muffledStart with earwax, moisture and the nozzle filter.
- One side has no soundTry another cable or compare the left and right branches.
- Works on one device, but not anotherCheck audio output, USB connections and compatibility.
- Hiss or buzzing from a PCUsing a 3.5 mm jack? Compare a compatible USB audio setup.
Still need help?
Send us your question and we'll get back to you within 1 business day.
Warranty & purchase support
All Tipsy products are covered by the same warranty policy, regardless of where they were purchased.
This contact form is for orders placed directly through the Tipsy Audio official website. For purchases made through Amazon, distributors, or other retailers, please contact the original seller directly for order support.
Marketing & collaborations
For marketing, partnerships, and collaboration inquiries, please email marketing@tipsyaudio.com.